21 sept. 2021 à 17h19 Audit Rabat 48 vues
Détails de l'annonce
Poste :
• Establish, implement and maintain processes that assure compliance with all applicable requirements and laws.
• Coordinate with departments and develop solutions that suit the company and client needs.
• Keep up to date with compliance requirements and ensure departments and senior stakeholders within the company understand their responsibilities.
• Perform internal reviews, audits and tests to ensure continuous compliance.
• Develop frameworks and governance structures that respond to the needs of the company and the client.
• Coordinate with external auditors and prepare sites for external audits.
• Coordinate with the legal department and clients in understanding client compliance requirements.
• Implement changes based on client compliance requirements.
• Ensure internal reporting is performed and maintained according to any requirements that apply to the company.
• Review the training and improvement of compliance procedures and processes to the relevant departments.
• Coordinate with Sitel global compliance function to ensure Sitel policies and processes are implemented and performed accordingly.
• Facilitate and assist in client led audits and aid in the preparation for client led audits.
• Coordinate any other compliance functions and delegate responsibilities.
Profil recherché :
• 3+ years’ experience working in BPO or related industry.
• People and process management.
• Auditing and audit preparation.
• Strong attention to detail and organization abilities.
• Strong interpersonal/communication skills.
• International Standards qualification [ISO]
