Poste :

To act as a middle point between Flight Operations and other internal/external parties with objective of ensuring legality and readiness of Pilots. Provides administrative support to the Pilots on daily basis ensuring smooth workflow and effective internal communication; follows up on all regulations encountered with licenses, trainings, and medical checks ensuring compliance with requirements of Air Arabia Maroc policies and standards and the DGAC/CAA regulations.

• Coordinates the issuance, update and renewal of pilot’s licenses, necessary passes and certificates to facilitate their work on daily basis. Continuously follows up with pilots on the renewal of licenses and passes to ensure compliance with Air Arabia Maroc policies and DGAC/CAA regulations.
• Supports the Pilots with their Aero-medical check-ups formalities; arranges initial medical appointments and necessary documents for new recruits; tracks medical expiries, proactively plans and coordinates with the respective designated clinic to facilitate the renewal of medical cards.
• Audits, verifies and follows up on the medical invoices ensuring compatibility with contract terms and conditions and certificates issued to pilots.
• Updates the Cesar System with necessary data, expiry dates and validations of licenses, medical cards and other documents as per required by the DGAC/CAA for audit purposes.
• Maintains an accurate and up-to-date database of all function related records such as documents, licenses, appreciation letters, rosters, warnings, and reports such as the Captains’ Reports and “Discretion Reports” to be referred to whenever needed.
• Generates regular and ad-hoc communication and notices for pilots as instructed by the Chief Pilot or Head of Flight Operations, this includes Notices to Pilots and the Joint Notices to pilots and cabin crew.
• Communicates and follows up with DGAC to facilitate temporary validations, Air Law Exams and Licenses; coordinates with pilots for needed information and documents accordingly.
• Coordinates with the Scheduling and Training teams to facilitate on time training for pilots.
• Handles function purchases and expense claims including uniforms, stationery and business cards as per instructed and in line with agreed budget; processes requests on the ISR. Coordinates with Finance for timely settlement of all function related invoices.
• Coordinates with HR on all matters related to pilots including but not limited to attendance, leave, business trips, claims, and letters.
• Prepares study materials for the new recruits and the respective needed documents for the PPC/Line Checks/Command Upgrades, etc...
• Assists the Chief Pilot in the preparation and closure of quality and external audit checks. Prepares necessary documents and records; follows up on corrective measures if any.
• Attends meetings when required, prepares and communicates minutes of meeting as directed by the Chief Pilot. Assists pilots with any needed files or material timely and regularly.