Poste :

Job Purpose :

Maintaining a good relationship with the client in order to develop an adequate understanding of each client's business model and requirements. Monitoring reliability forecasts and coordinate customer orders to ensure a high level of customer satisfaction.

Main responsabilities :

Analyzes, monitors customer forecast reliability. Develops an adequate understanding about customer’s requirements and needs (Customer's Inventory, Consumption...etc.) in order to adjust and improve forecasts reliability.

Performs, follows up and updates develivery plan based on customer orders and priorities in order to optimize transit time & pick/pack/loading time.

Receives, verifies and enters timely customer's forecasts and orders in the information system and provides feedback to customers.