Poste :

  #IS/ #IT_support #morocco

   · Accountabilities

 · Responsible for day to day operations, providing Telephone and Desk-side support, scheduling technical support on the company’s IT infrastructure and computers etc.

· Support connectivity & LAN environment.

· Provide First line support on issues related to Operating system, connectivity, MS Office including MS Outlook and other applications.

· Assist the local IS/IT Manager in achieving local goals & objectives.

· Load operating system image on PCs in accordance with company policy.

· Manage backups, printers, scanners and access control.

· PBX installation, management and problem solving.

· Provide basic computer training on using computers and applications.

· Implement IS security as per companies policies.

  GENERAL EDUCATION & EXPERIENCE :

- University Degree in Information Systems

- Minimum two years first line help desk support experience on windows based PCs and

      basic MS office applications.

- Excellent communication skills in French & English