Responsibilities

• Serves meals to guests according to the rules of etiquette; prepares dining room and server stations to fulfill this function

• Satisfying guest needs and exceeding their expectations by projecting a positive hotel image through proper grooming, appropriate verbal communication, and taking responsibility of guest needs.

• Attending the daily line-up and knowing what the specials are and how many we have

• Setting the dining room and prepping the server stations according to meal period

• Knowledge of all menu items and accompanying silverware

• Delivering bread and butter

• Relay orders to kitchen

• Food running – presenting food to guests according to standard

• Clearing plates from guests and cleaning tables according to standard

• Answering guests requests immediately

• Be aware of all tables in the dining room, if you notice a table that has been unattended for awhile-ask if there is anything you can do for them

• Informing the kitchen of any special requests or needs (allergic to shellfish)

• Recording and passing on any useful information to the host/hostess such as special occasions, etc

• Know how to answer the phone and properly take a Private Dining order (also need to ask for turn down service during the PM shifts)

• Know when to fire your food and how long it will take for the food to come out

• Inform guest about certain dishes because they may take longer than others

• If children are with a group ask the adults if the would like the children’s food to come out when ever it is ready

• Communicate with other servers or back servers to see if they need any help

• Taking daily status report of all suites

• Attending the daily line-up and knowing what the specials are and how many we have

• Supporting the team in a positive & helpful manner

• Reporting missing or damaged items and lost and found items

• Keeping high personal grooming standards and maintaining a neat uniform

• Wearing a nametag at all times

• Assisting Manager on Duty in times of need

• Assisting in the setup and breakdown of special events and functions

• Becoming familiar and complying with all Amangiri policies and procedures

• Be prepared to answer any questions about the hotel or the food

• Assist guest with their chair

• Maintaining overall cleanliness and tidiness of dining room and public space

• Polishing glasses and silverware

• Maintaining cleanliness of back of house and kitchen area

• Completing opening & closing responsibilities

• Performing other duties as assigned by management
  

Qualifications

• Need to be competent in the use of Micros

• Knowledge of dining room and kitchen procedures helpful

• Previous dining room experience helpful

• French and English speaking.

• Lieu de travail Maroc| Marrakech et région, Maroc
• Date d'expiration 06 Août
• Niveau de poste Débutant / Junior
• Secteur d'activité Services
• Nombre de postes 01