About TikTok:

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy. The platform is a home for creative expression through videos that create a genuine, inspiring, and joyful experience.

Responsibilities:

• Manage and coordinate day-to-day activities within the service.
• Ensure good practice within services.
• Management of teams and individuals
• To establish and maintain effective communication
• Additional Duties Participate in the On-Call system.
• Work flexibly to meet the needs of the service, carrying out shifts if necessary.
• Deputize for the Head of Site, as required.
• Undertake additional activities such as attendance at conferences and involvement in project groups to further individual and organizational development.

Qualifications:

• Must be BA Holder or higher education degree.
• +3 years of industry experience (Call center, Content safety, CSR, any relevant activities)
• +1 year of experience in a managerial/leading role.
• Previous experience as a Content moderator or any similar role is a plus.
• Strong project management skills with the ability to supervise multiple projects
• Strong interpersonal skills
• Ability to work on own initiative while in a Team environment
• Excellent organizational & time management abilities
• Excellent verbal and written communication skills
• Strong negotiation skills.
• Analytical approach to problem-solving
• Ability to Handle complexities
• Strong Engagement and motivation to improve.

Equal Opportunity:

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

TikTok is committed to the well-being of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centered, innovative, and integrated approach.